Delivery Terms –
Ø Our support and delivery teams will be in touch with
you for a hassle-free delivery and installation experience.
Ø Free delivery is only applicable for the first
attempt to deliver at your shipping address. If a customer misses this
delivery, an extra visiting charge will be applicable for the second attempt.
Ø In absence of a service lift, our delivery partner
shall only make a delivery to the ground floor of your apartment. Extra charges
applicable per floor on delivery to the customer’s floor (on request) in such
cases.
Ø Extra charges applicable for weekend or
time-specific delivery.
Ø The estimated Delivery time is based on a couple of
varying factors like Product Nature, Stock Availability, Customization of
order, your location
Ø The estimated delivery time is based on a couple of
varying factors:- Customization of product, Stock availability, Delivery
location etc.
Ø In some rare and extreme cases delivery may be
delayed. If this does happen we will update you with the progress periodically.
You can also track the status of your parcel by logging into your account on
the website. If in case we don’t get in touch with you please do contact us.
Ø Upon their arrival a support executive will get in
touch with you to set an appointment that’s convenient for you.
Ø We offer personalized delivery of your furniture
through our team who will come in unpack, assemble and clean up your space once
your furniture is setup.
Ø We ensure that our technician will call you to fix
your appointment. Due to unforeseen circumstances, you happen to miss your delivery
our technicians will leave you a message and reschedule a delivery for the
same. A rescheduling of an appointment may incur an additional transportation
fee. Contact us here if you have any queries regarding the same.
Assembly Terms –
When it comes to furniture installation, we’ll do
that for you too, absolutely free!
The Installation is depended upon the structure and
built of the product; however, any of the followings could match your purchase.
No-Installation – These furniture products are built
for a ready to use & fit situation post the arrival.
Self-Installation (DIY) – Our furniture experts
design the structure to help you assemble by self via introducing a very easy
knock in & out mechanism. You are additionally provided with a free
installation guide.
Expert-Installation – Any furniture that requires
expert installation help, for which we offer assembly services across enlisted
cities.
Installation will take 24-48 hr after delivery in
location is outskirt areas from Metro city. For all metro city Installation can
be done on the same day of delivery.
Any Installation done by buyer’s end without
consultation from our team will result in void of Product Warranty.